{"id":970,"date":"2026-08-08T18:56:04","date_gmt":"2026-08-08T15:56:04","guid":{"rendered":"https:\/\/kuzemia.com\/?page_id=970"},"modified":"2026-08-08T19:08:27","modified_gmt":"2026-08-08T16:08:27","slug":"mesafeli-satis-sozlesmesi","status":"publish","type":"page","link":"https:\/\/kuzemia.com\/index.php\/mesafeli-satis-sozlesmesi\/","title":{"rendered":"Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Son g\u00fcncelleme:<\/strong> 8 A\u011fustos 2026<\/p>\n<p class=\"wp-block-paragraph\">Bu Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi (\u201cS\u00f6zle\u015fme\u201d), Kuzemia internet sitesi \u00fczerinden sipari\u015f veren t\u00fcketici (\u201cALICI\u201d) ile a\u015fa\u011f\u0131da bilgileri bulunan sat\u0131c\u0131 (\u201cSATICI\u201d) aras\u0131nda, 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun ve Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi h\u00fck\u00fcmleri uyar\u0131nca elektronik ortamda kurulmaktad\u0131r. Sipari\u015fe \u00f6zel \u00fcr\u00fcn, miktar, fiyat, teslimat ve ALICI bilgileri, \u00f6deme \u00f6ncesinde sunulan \u00d6n Bilgilendirme Formu ve sipari\u015f \u00f6zetiyle birlikte bu S\u00f6zle\u015fme\u2019nin ayr\u0131lmaz par\u00e7as\u0131d\u0131r.<\/p>\n<h2 class=\"wp-block-heading\">1. Taraflar<\/h2>\n<p class=\"wp-block-paragraph\"><strong>SATICI<\/strong><br>Ad\u0131 Soyad\u0131: Erdo\u011fan Akta\u015f<br>Ma\u011faza\/Marka: Kuzemia<br>Adres: Kavakl\u0131 Mah. Kanarya Cad. Kavakl\u0131park Evleri D Blok No: 30\/4 \u0130\u00e7 Kap\u0131 No: 2, Beylikd\u00fcz\u00fc\/\u0130stanbul<br>Telefon: <a href=\"tel:+905325639669\">+90 532 563 96 69<\/a><br>E-posta: <a href=\"mailto:hello@kuzemia.com\">hello@kuzemia.com<\/a><br>Vergi Dairesi: Beylikd\u00fcz\u00fc<br>Vergi Kimlik No: 0400344140<br>\u0130nternet sitesi: <a href=\"https:\/\/kuzemia.com\">https:\/\/kuzemia.com<\/a><\/p>\n<p class=\"wp-block-paragraph\"><strong>ALICI<\/strong><br>Ad, soyad, teslimat ve fatura adresi, telefon ve e-posta bilgileri sipari\u015f s\u0131ras\u0131nda ALICI taraf\u0131ndan beyan edilen bilgilerdir.<\/p>\n<h2 class=\"wp-block-heading\">2. S\u00f6zle\u015fmenin konusu<\/h2>\n<p class=\"wp-block-paragraph\">S\u00f6zle\u015fmenin konusu, ALICI\u2019n\u0131n kuzamia.com \u00fczerinden elektronik ortamda sipari\u015f verdi\u011fi, nitelikleri ve sat\u0131\u015f fiyat\u0131 sipari\u015f \u00f6zetinde belirtilen \u00fcr\u00fcnlerin sat\u0131\u015f\u0131, \u00f6demesi ve teslimi ile taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerinin belirlenmesidir. \u00dcr\u00fcn\u00fcn temel nitelikleri, adedi, vergiler d\u00e2hil toplam bedeli, kargo\/teslimat \u00fccreti, \u00f6deme y\u00f6ntemi ve teslimat bilgileri sipari\u015fin onaylanmas\u0131ndan \u00f6nce ALICI\u2019ya g\u00f6sterilir.<\/p>\n<h2 class=\"wp-block-heading\">3. S\u00f6zle\u015fmenin kurulmas\u0131 ve onay<\/h2>\n<p class=\"wp-block-paragraph\">ALICI; sipari\u015f vermeden \u00f6nce \u00fcr\u00fcn\u00fcn temel nitelikleri, toplam fiyat, ek masraflar, \u00f6deme ve teslimat ko\u015fullar\u0131, cayma hakk\u0131 ve ba\u015fvuru yollar\u0131 hakk\u0131nda bilgilendirildi\u011fini; sipari\u015fin \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc do\u011furdu\u011funu kabul ederek elektronik onay verdi\u011finde S\u00f6zle\u015fme kurulur. Sipari\u015fin teknik veya hukuki nedenle kabul edilememesi h\u00e2linde ALICI bilgilendirilir ve tahsil edilen tutar mevzuata uygun \u015fekilde iade edilir.<\/p>\n<h2 class=\"wp-block-heading\">4. Fiyat ve \u00f6deme<\/h2>\n<p class=\"wp-block-paragraph\">\u00dcr\u00fcnlerin vergiler d\u00e2hil sat\u0131\u015f fiyat\u0131 ve varsa teslimat \u00fccreti sipari\u015f \u00f6zetinde g\u00f6sterilir. \u00d6deme, \u00f6deme sayfas\u0131nda sunulan y\u00f6ntemlerden biriyle yap\u0131l\u0131r. Kart bilgilerinin tamam\u0131 SATICI taraf\u0131ndan saklanmaz; i\u015flemler yetkili \u00f6deme kurulu\u015flar\u0131n\u0131n g\u00fcvenli altyap\u0131s\u0131 \u00fczerinden ger\u00e7ekle\u015ftirilebilir. \u00d6demenin onaylanmamas\u0131 veya iptal edilmesi h\u00e2linde sipari\u015f i\u015fleme al\u0131nmaz.<\/p>\n<h2 class=\"wp-block-heading\">5. Teslimat<\/h2>\n<p class=\"wp-block-paragraph\">\u00dcr\u00fcn, sipari\u015f s\u0131ras\u0131nda belirtilen teslimat adresine, \u00f6deme ad\u0131m\u0131nda a\u00e7\u0131klanan y\u00f6ntem ve tahmini s\u00fcre i\u00e7erisinde g\u00f6nderilir. Her h\u00e2l\u00fck\u00e2rda, mevzuatta \u00f6ng\u00f6r\u00fclen azami s\u00fcre a\u015f\u0131lmaz; ki\u015fiye \u00f6zel haz\u0131rlanan \u00fcr\u00fcnlere ili\u015fkin yasal istisnalar sakl\u0131d\u0131r. M\u00fccbir sebep, ula\u015f\u0131m kesintisi, ola\u011fan\u00fcst\u00fc yo\u011funluk veya SATICI\u2019n\u0131n kontrol\u00fc d\u0131\u015f\u0131ndaki bir nedenle teslimat\u0131n gecikmesi h\u00e2linde ALICI bilgilendirilir ve mevzuattan do\u011fan se\u00e7imlik haklar\u0131n\u0131 kullanabilir.<\/p>\n<p class=\"wp-block-paragraph\">ALICI, teslimat bilgilerini do\u011fru ve eksiksiz vermekle y\u00fck\u00fcml\u00fcd\u00fcr. Paket teslim al\u0131n\u0131rken g\u00f6zle g\u00f6r\u00fclebilir hasarlar kontrol edilmeli; m\u00fcmk\u00fcnse kargo g\u00f6revlisine tutanak d\u00fczenletilmelidir. Tutanak bulunmamas\u0131 t\u00fcketicinin kanuni haklar\u0131n\u0131 ortadan kald\u0131rmaz.<\/p>\n<h2 class=\"wp-block-heading\">6. Cayma hakk\u0131<\/h2>\n<p class=\"wp-block-paragraph\">ALICI, mal\u0131 teslim ald\u0131\u011f\u0131 tarihten itibaren <strong>14 g\u00fcn<\/strong> i\u00e7inde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin cayma hakk\u0131na sahiptir. Birden fazla \u00fcr\u00fcn\u00fcn tek sipari\u015fle al\u0131n\u0131p ayr\u0131 teslim edildi\u011fi h\u00e2llerde s\u00fcre son \u00fcr\u00fcn\u00fcn teslimiyle ba\u015flar. Cayma bildirimi, s\u00fcre dolmadan <a href=\"mailto:hello@kuzemia.com\">hello@kuzemia.com<\/a> adresine sipari\u015f numaras\u0131 ve a\u00e7\u0131k cayma beyan\u0131yla g\u00f6nderilebilir.<\/p>\n<p class=\"wp-block-paragraph\">ALICI, cayma bildiriminden itibaren y\u00fcr\u00fcrl\u00fckteki mevzuatta belirtilen s\u00fcre i\u00e7inde \u00fcr\u00fcn\u00fc, SATICI taraf\u0131ndan bildirilen iade y\u00f6ntemine uygun olarak geri g\u00f6nderir. SATICI, cayma bildiriminin kendisine ula\u015ft\u0131\u011f\u0131 tarihten itibaren yasal s\u00fcre i\u00e7inde, tahsil edilen \u00f6demeleri mevzuata uygun olarak ve ALICI\u2019n\u0131n kulland\u0131\u011f\u0131 \u00f6deme arac\u0131na uygun \u015fekilde iade eder. SATICI, kanunun izin verdi\u011fi h\u00e2llerde \u00fcr\u00fcn\u00fcn veya g\u00f6nderim belgesinin ula\u015fmas\u0131na kadar geri \u00f6demeyi bekletebilir.<\/p>\n<h2 class=\"wp-block-heading\">7. Cayma hakk\u0131n\u0131n istisnalar\u0131<\/h2>\n<p class=\"wp-block-paragraph\">Mevzuatta say\u0131lan h\u00e2llerde cayma hakk\u0131 kullan\u0131lamaz. Bunlara \u00f6zellikle; ALICI\u2019n\u0131n istekleri veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u00fcr\u00fcnler ile tesliminden sonra ambalaj, bant, m\u00fch\u00fcr veya paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f ve iadesi sa\u011fl\u0131k\/hijyen bak\u0131m\u0131ndan uygun olmayan \u00fcr\u00fcnler d\u00e2hildir. Bir istisna uygulanacaksa bu durum sipari\u015ften \u00f6nce ALICI\u2019ya a\u00e7\u0131k\u00e7a bildirilir.<\/p>\n<h2 class=\"wp-block-heading\">8. Ay\u0131pl\u0131 \u00fcr\u00fcn ve sorumluluk<\/h2>\n<p class=\"wp-block-paragraph\">\u00dcr\u00fcn\u00fcn ay\u0131pl\u0131, eksik veya sipari\u015ften farkl\u0131 olmas\u0131 h\u00e2linde ALICI, 6502 say\u0131l\u0131 Kanun\u2019dan do\u011fan se\u00e7imlik haklar\u0131n\u0131 kullanabilir. ALICI talebini sipari\u015f numaras\u0131 ve m\u00fcmk\u00fcnse destekleyici g\u00f6rsellerle birlikte SATICI\u2019ya iletir. Ay\u0131pl\u0131 veya yanl\u0131\u015f g\u00f6nderilen \u00fcr\u00fcn\u00fcn uygun iade giderleri SATICI\u2019ya aittir.<\/p>\n<h2 class=\"wp-block-heading\">9. \u0130ade masraflar\u0131<\/h2>\n<p class=\"wp-block-paragraph\">Cayma hakk\u0131n\u0131n kullan\u0131lmas\u0131nda iade y\u00f6ntemi ve masraflar\u0131n hangi tarafa ait oldu\u011fu, sipari\u015f \u00f6ncesinde sunulan \u00f6n bilgilendirme ve y\u00fcr\u00fcrl\u00fckteki mevzuata g\u00f6re belirlenir. SATICI\u2019n\u0131n bildirdi\u011fi y\u00f6ntem d\u0131\u015f\u0131nda yap\u0131lan g\u00f6nderilerden do\u011fan ilave maliyetler, mevzuat\u0131n izin verdi\u011fi \u00f6l\u00e7\u00fcde ALICI\u2019ya ait olabilir.<\/p>\n<h2 class=\"wp-block-heading\">10. Ki\u015fisel veriler<\/h2>\n<p class=\"wp-block-paragraph\">ALICI\u2019ya ait ki\u015fisel veriler; sipari\u015fin kurulmas\u0131 ve ifas\u0131, \u00f6deme, teslimat, faturaland\u0131rma, m\u00fc\u015fteri deste\u011fi ve yasal y\u00fck\u00fcml\u00fcl\u00fcklerin yerine getirilmesi ama\u00e7lar\u0131yla ilgili mevzuata ve sitede yay\u0131mlanan <a href=\"https:\/\/kuzemia.com\/index.php\/gizlilik-politikasi\/\">Gizlilik Politikas\u0131<\/a>\u2019na uygun olarak i\u015flenir.<\/p>\n<h2 class=\"wp-block-heading\">11. M\u00fccbir sebep<\/h2>\n<p class=\"wp-block-paragraph\">Do\u011fal afet, sava\u015f, salg\u0131n, grev, ileti\u015fim veya ula\u015f\u0131m altyap\u0131s\u0131 ar\u0131zas\u0131, kamu otoritesi karar\u0131 ve taraflar\u0131n makul kontrol\u00fc d\u0131\u015f\u0131ndaki benzeri olaylar m\u00fccbir sebep say\u0131l\u0131r. Etkilenen taraf di\u011fer taraf\u0131 makul s\u00fcrede bilgilendirir. ALICI\u2019n\u0131n emredici mevzuattan do\u011fan haklar\u0131 sakl\u0131d\u0131r.<\/p>\n<h2 class=\"wp-block-heading\">12. Uyu\u015fmazl\u0131klar\u0131n \u00e7\u00f6z\u00fcm\u00fc<\/h2>\n<p class=\"wp-block-paragraph\">ALICI, uyu\u015fmazl\u0131klarda ilgili takvim y\u0131l\u0131 i\u00e7in y\u00fcr\u00fcrl\u00fckte olan parasal s\u0131n\u0131rlar d\u00e2hilinde yerle\u015fim yerindeki veya i\u015flemin yap\u0131ld\u0131\u011f\u0131 yerdeki T\u00fcketici Hakem Heyetine; s\u0131n\u0131r\u0131n \u00fczerindeki uyu\u015fmazl\u0131klarda T\u00fcketici Mahkemesine ba\u015fvurabilir. Taraflar\u0131n di\u011fer yasal ba\u015fvuru haklar\u0131 sakl\u0131d\u0131r.<\/p>\n<h2 class=\"wp-block-heading\">13. Y\u00fcr\u00fcrl\u00fck ve kay\u0131t<\/h2>\n<p class=\"wp-block-paragraph\">ALICI, sipari\u015fi tamamlayarak \u00d6n Bilgilendirme Formu\u2019nu ve bu S\u00f6zle\u015fme\u2019yi okudu\u011funu, anlad\u0131\u011f\u0131n\u0131 ve elektronik ortamda onaylad\u0131\u011f\u0131n\u0131 kabul eder. S\u00f6zle\u015fmenin bir \u00f6rne\u011fi elektronik ortamda ALICI\u2019ya sa\u011flan\u0131r veya eri\u015filebilir tutulur. Sipari\u015fe \u00f6zel kay\u0131tlarla bu genel metin aras\u0131nda farkl\u0131l\u0131k olmas\u0131 h\u00e2linde, emredici mevzuata ayk\u0131r\u0131 olmamak kayd\u0131yla sipari\u015f s\u0131ras\u0131nda ALICI\u2019ya sunulan ve onaylanan \u00f6zel bilgiler esas al\u0131n\u0131r.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Son g\u00fcncelleme: 8 A\u011fustos 2026 Bu Mesafeli Sat\u0131\u015f S\u00f6zle\u015fmesi (\u201cS\u00f6zle\u015fme\u201d), Kuzemia internet sitesi \u00fczerinden sipari\u015f veren t\u00fcketici (\u201cALICI\u201d) ile a\u015fa\u011f\u0131da bilgileri bulunan sat\u0131c\u0131 (\u201cSATICI\u201d) aras\u0131nda, 6502<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-970","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kuzemia.com\/index.php\/wp-json\/wp\/v2\/pages\/970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kuzemia.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kuzemia.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kuzemia.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kuzemia.com\/index.php\/wp-json\/wp\/v2\/comments?post=970"}],"version-history":[{"count":2,"href":"https:\/\/kuzemia.com\/index.php\/wp-json\/wp\/v2\/pages\/970\/revisions"}],"predecessor-version":[{"id":973,"href":"https:\/\/kuzemia.com\/index.php\/wp-json\/wp\/v2\/pages\/970\/revisions\/973"}],"wp:attachment":[{"href":"https:\/\/kuzemia.com\/index.php\/wp-json\/wp\/v2\/media?parent=970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}